Company Policies

Cookie policy

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Please note that third parties (Example: Facebook, Twitter) may also use cookies over which we have no control.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
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Cancelation, Returns, Refunds

Warranty of Labour

The supplier warrants the work of its employees for a period of three months following completion of the work.

Hardware/Software Returns / Refunds

All our hardware / software is purchased on behalf of the customer each order is unique and ordered specifically for you no returns or refunds are offered unless the item becomes faulty. If the item becomes faulty please contact us via the details at the bottom of this page.

Support Contract Agreements Cancellation / Refunds

Business Contracts

Our Business Terms and conditions are tailored to your unique package, a copy of our terms and conditions will be provided for you to read and sign upon start of your support plan.

IT 4 Home Contracts

Notice and Cancellation Terms - subject to the provisions of clause 10 of the Terms & Conditions of Membership.
I/we understand that this contract shall continue in force for the number of months specified from the date of signing the Membership Agreement (the initial period) and thereafter for successive periods of the number of months specified (each a further period) unless cancelled by at least one month’s written notice from me/us expiring at the end of the initial period (the initial expiry date) or at the end of any further period (a further expiry date). Any such written notice shall be addressed to the Company Secretary at IT 4 Home Limited, Innovation, York Science Park, Innovation Way, Heslington, York, YO10 5DG or to such other address as IT 4 Home Limited may notify to me/us.
In the event that I/we cancel or terminate or wish to cancel or terminate this Membership Agreement without providing at least one months’ notice of cancellation expiring on the initial expiry date or on a further expiry date (each an expiry date) I/we will compensate IT 4 Home Limited for such early cancellation by paying, within seven days of cancellation, the balance of the Membership payment that would have been payable if the Membership Agreement had not been cancelled early. The balance of the Membership payment so payable shall be calculated from the date of cancellation or (if earlier) the date of notice of such cancellation to the earliest expiry date, on the basis that I/we had given not less than one month’s written notice of cancellation expiring on that date. 
I/we understand that in the event that Membership payments fall into arrears of more than ten days then IT 4 Home Limited reserves the right to terminate the Membership Agreement and to demand payment of all outstanding amounts.

 

We want you to be happy with the service you receive from us.

If for any reason you’re not, please let us know by calling us on 03303 800 100 or emailing us at contactus@weareyourit.co.uk. 

Please have a copy of your Invoice to hand when you call us.  If you’re emailing please include your Invoice number, an explanation of your dissatisfaction and a contact telephone number.

 

Please note:

  • Delivery timescales vary and you will be updated once an order has been processed
  • We do not import or export
  • We are UK based and deal in Pound Sterling

Latest Media

Stay up to date with all our latest news and media.

We are your IT unveils a NEW look!

We are extremely pleased to unveil our brand NEW look! We are your IT are now ready to take on your tech emergencies with our fresh new look and team of experts at the ready! We would like to introduce you to our brand ambassador and IT superman, WAYIT! He is the We are your IT expert robot helping...

more than a year ago

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We’ve used We Are Your IT for over 5 yrs now for all our IT requirements. There’s no job too small but we also took advantages of their sk...

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We are Hiring! Home IT Support Engineer #York #JobSearch https://t.co/5qNSH2G0C4

about 8 months ago

Nimbus began relying on WeRYourIT eight years ago, and they are now a critical partner for our business.  We feel that the WeRYourIT team fully...

more than a year ago

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@WeAreYourIT Would like to wish you all the best for 2018! #HappyNewYear2018 https://t.co/KQH4Ox5biX

about 11 months ago

"I would certainly recommend We are your IT, they have been a great help when I've problems with my laptop and are speedy with their service which is ...

more than a year ago

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How to get in
touch with us.

General enquiries: contactus@weryourit.com

By Phone: 03303 800 100

Innovation Centre,
Innovation Way,
York YO10 5DG

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